Customer Service and Returns
DuraFlap LLC motor home products carry a 30-day money back guarantee (less shipping/handling and 20% restocking fee) on all stock items purchased and returned in new condition (excluding custom order stainless steel weights and custom sized rubber). The customer is responsible for measuring and obtaining the size specifications. See above for measuring instructions. All returns must have a return authorization number.
Please call for a return authorization number: 541-245-9148
OEM mud flaps are usually shipped within 5-7 business days. Custom made mud flaps may take 4-5 weeks to design and create.
If you are on the road, we are able to ship to a destination of your choice, or have the mud flaps on hold for you at a UPS station along your path. You will receive an email when your order is shipped.
DuraFlap LLC motor home products carry a limited 1-year warranty against manufacturers' defects. This warranty does not cover tears or breaks sustained due to impact or dragging. All warranty returns require a return authorization number.
To obtain a return authorization number, please call (541) 582-6699